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The Tiny Details

The Tiny Details

I’ve noticed that beauty often comes in attention to the details. The kitchen utensil that does its job perfectly every time. The keyboard that I use constantly. The location of the shift lever in my car. The layout of the website that just makes sense.

It’s kind of crazy, yes, but these things matter a great deal.

But how do you keep this design sense from becoming all-consuming? Because we can spend WAY too much time obsessing about stuff that really doesn’t matter that much.

It comes from knowing – and watching – how people struggle with your product. Not with the goal of convincing people that you’re smart and they just need to figure it out.

Instead, with a sense of curiosity and even wonder.

I had a team I was managing in a large company, and I pushed them to look for surprises. It even happens in everyday conversation – people are constantly saying things which surprise me and then cause me to wonder what I can learn.

And you can learn from even the smallest things! Why did it take someone five seconds to find that menu on my website? Clearly there was a little bit of mental gymnastics going on there, and maybe I can help them move along a little more effortlessly.

This happens in my own behavior too. When I picked up that tool, why did it feel uncomfortable for a few seconds?

Curiosity plus thoughtfulness leads to learning.

I’d love to schedule a one-on-one call with you, to see what you and your team are up to. The call is no cost, no sales pitch – honest. How are you doing on creating your new normal? 

Schedule time here



About the Author

Carl Dierschow

Carl Dierschow is our Small Fish Business Coach in Colorado in the USA. With over 17 years of experience in professional business coaching, he helps clients around the world to build profitable, powerful, sustainable companies. You may want to check out his targeted blogs at and

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