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Toolbox Tips

Short videos that help you begin making changes in your business and let you get a feel for what you'll be working on in the Tradies Toolbox Coaching Program.

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Last week I talked about creating delightful experiences for customers. But I have to be fair and admit that there’s a flip side as well. This came to mind just yesterday when I got a new tool for my woodshop. The tool is great, although the assembly instructions weren’t as uniform...

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I recently got a new camera. Yeah, a real camera that takes pictures and videos and stuff – not a phone. And I confess that I didn’t take the photo up above – I don’t yet have the talent to use the camera properly. That’ll come. But my point today is...

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Just in time

Just In Time!

The pandemic broke Just In Time (JIT). I’ve seen many examples of this in the last year, starting off with the toilet paper shortage. Remember that? It was ridiculous! It’s not like people started using a lot more TP. It’s just that it was in the wrong place, in the wrong...

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A new direction

A new direction?

I’m involved with several organizations for which this is the beginning of the new year. Not on the traditional calendar, but in the way we think and plan and organize. January 1st is just an arbitrary date, right? So now might be a good time – as good as any –...

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The Hybrid Team

We’re creating more and more innovative team structures. Some people are at home, some in the office, some in a remote office, …. It’s truly exciting as we discover how much work is independent of location. But the challenge is that not everyone is on an equal footing. Sure, you did...

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As volunteers

As Volunteers

People who run charities or other volunteer organizations have a big advantage over those of us in the for-profit sector: They know they have to tap peoples’ energy in a different way. Because, of course, they can’t pay those volunteers. Well, maybe with a bit of beer and pizza, but that’s...

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Not just getting work done

Not just getting work done!

Zoom has become an absolute lifeline for many businesses. How would we have gotten anything done at all without the ability to do office jobs from home? But we’re finding out something very important about what it means to work with others via video-conferencing: It’s not just about performing work tasks....

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