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Toolbox Tips


Short videos that help you begin making changes in your business and let you get a feel for what you'll be working on in the Tradies Toolbox Coaching Program.

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trust-and-openness

Trust and openness


https://www.smallfish.us/trust-and-openness/

I was listening to a great conversation with Ed and Peter Schein recently. They threw out a powerful concept: “Accountability and transparency are needed when you don’t have trust and openness.” Since I’m a fan of both trust and transparency, this challenged my thinking. But I think they have a great...

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Just asking the question

Just asking the question


https://www.smallfish.us/just-asking-the-question/

Cleaning up after a meeting, I asked, “where’s your recycling?” I wasn’t that surprised to find out they had no recycling bin in that office, so I simply took the can home with me. No big deal. I wasn’t trying to be “that annoying guy with an agenda”, but trying to...

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You’re multiple people!


https://www.smallfish.us/youre-multiple-people/

I have a fun exercise that I’ve developed for business owners. It’s similar to the discussion of varied roles you have in life: worker, leader, parent, participant in a group, and so on. But this is a little different. I’ll help the client to realize that there are different personalities going...

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just because it's fun

Just because it’s fun!


https://www.smallfish.us/just-because-its-fun/

Business can be so stressful and serious. Deadlines. Money. Missed commitments. Disagreements. So here’s the question: Do you permit yourself to have any fun in the business? I sure hope you have enjoyment in your personal activities and hobbies, but what about when you’re working? Even if you’re not the boss,...

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Igniting Your Customers’ Passion

Igniting Your Customers’ Passion


https://www.smallfish.us/igniting-your-customers-passion/

How enthusiastic are your customers about your products? Your company? Of course, you have the most amazing products and services. You strive every day to promote them and to constantly improve them. That’s fantastic. But … enthusiasm for your company? That’s harder to answer. The truth is that when customers love...

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Support or encouragement

Support or encouragement


https://www.smallfish.us/support-or-encouragement/

I’m a member of a local organization of professional coaches. We recently had a very powerful meeting, and one of the attendees described it in a way which really stuck with me: “An encouragement based community.” In fact, that does describe how I feel about this group. More importantly, it got...

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A job or a purpose

A job … or a purpose?


https://www.smallfish.us/a-job-or-a-purpose/

We’re all looking for the magic key to managing employees. But despite all the support, the benefits, the encouragement … they never seem to care as much about the business as you do. That’s natural. They haven’t poured their heart and soul into it for as long as you have. And,...

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